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Q: How long before my order ships?
A: Each of our item pages will provide an estimated leadtime. We like to advertise conservatively that orders generally ship within 3 to 5 business days (however, many products will ship within 1 to 3 business days). Some items that are manufactured on demand will require up to about 2 weeks lead time.

Q: How long should I allow for transit time after my item ships?
A: Transit time is typically from 1 to 6 business days. Please feel free to email us at support@crystalcreekdecor.com for more precise transit time.


Q: Do you offer free shipping?
A: Yes - 100% of our items ship for free. We offer free standard shipping for all items store-wide shipped to the lower 48 United States.

Q: Do you charge sales tax?
A: Sales tax of 8% is charged on all purchases for shipping addresses in Pennsylvania.

Q: Do you offer expedited or international shipping?
A: We offer expedited shipping for certain products. We also offer international shipping for certain products. Please feel free to contact us to inquire and request a quote. Please note, additional shipping cost paid for expedited or international shipping is non-refundable for returned or exchanged items.

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